This Privacy Policy explains how TELUS Support “Company,” “we,” “our,” or “us” collects, uses, protects, and discloses information when you visit our website or use our services.

We are an independent customer support assistance provider and are not affiliated with or operated by third party.

By using our website, you agree to the terms outlined in this Privacy Policy.

We may collect the following types of information:

a) Personal Information

• Full name

• Phone number

• Email address

• Any information you voluntarily provide when contacting us

b) Technical Information

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

We use collected information to:

• Respond to customer inquiries

• Provide support services

• Improve website performance

• Communicate important service-related updates

• Maintain compliance with advertising and legal requirements

We do not sell, rent, or trade your personal information.

We implement reasonable security measures including:

• Secure website protocols (HTTPS)

• Restricted access to sensitive information

• Administrative and technical safeguards

• Secure data storage systems

While we take appropriate steps to protect your data, no online system can be guaranteed 100% secure.

Our website may use cookies or similar technologies to:

• Improve user experience

• Analyze website traffic

• Support advertising performance tracking

You may disable cookies in your browser settings if you prefer.

We may use third-party services such as:

• Google Ads

• Website hosting providers

• Analytics tools

These services may collect data in accordance with their own privacy policies.

We do not share personal information with third parties except:

• When required by law

• To comply with legal processes

• To protect our legal rights

We retain personal information only as long as necessary to provide services and comply with legal obligations.

Depending on your location, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent

To exercise these rights, contact us at:
Email: contact@telus-support.com
Phone: +1 (866) 216-3183

If operating in Canada, we comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

If you have questions regarding this Privacy Policy, please contact:

TELUS Support
Telus Tower, 25 York St, Toronto, ON, M5J 2V5
contact@telus-support.com
+1 (866) 216-3183